Privacy Policy

PRIVACY POLICY

WARRANTY

 

adidas Karate Accessories-Shop WARRANTY

Aka-Shop warrants its products to be free from defects in materials and workmanship for a period of 90 days from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse. Adidas Karate Accessories Shop liability is limited to repairing products that are returned prepaid to Aka-Shop within this 90-day period. 

 

SHIPPING POLICY

Shipping Options & Rates

We offer multiple shipping options to suit your needs. We do ship outside of the United States and territories prior contact. 

At checkout, you will be prompted to choose a shipping method for your order. Shipping and tax (if applicable) will be calculated during checkout.

We will display your total shipping charges during checkout before you complete your order.

The United States, including Alaska & Hawaii, excluding territories, Military APO/FPO Addresses, and PO Boxes.

We currently do not offer an expedited option for shipping to APO/FPO addresses or PO Boxes

 *Business days are Monday-Friday, excluding federal holidays within the United States. Shipping includes $3.00 for handling fee.

 

Shipping and Delivery Policy

Aka-Shop ships via UPS - FEDEX. You must have a physical street address for all www.aka-shop.com  deliveries. Orders are processed and shipped Monday-Friday only (excluding major holidays).

We reserve 10 business days to process any order placed. Although most ship in 2 or 3, during any sale period orders can be delayed up to a maximum of 10 business days before dispatch. If you still have not received your purchase within 3 weeks, please notify info@aka-shop.com.  You will receive an email from info@aka-shop.com when your order has been confirmed. Delivery time also depends on the level of service you select and where you are located.

Once your order is packed and ready for pick up by UPS, you will receive a confirmation email with the tracking number.

We do not ship on weekends. Orders will not be shipped until all products within your order are available to ship at once.

To expedite your shipping method, your order must be received and clear credit authorization by 12:00 pm (noon) MST or your order may not be processed until the following business day.

Heavy orders that include a product that exceeds 50lbs will only have a ground shipping option.  Second Day, Next Day and Promotional Free Shipping options will not be offered for any order that includes a product that weighs over 50lbs.

We do not ship internationally at this time. We apologize for any inconvenience.

 

ADIDAS KARATE ACCESSORIES SHOP,  RETURNS POLICY

If you would like to return or exchange a product purchased on our web store, please email info@aka-shop.com, and include your order number and reason for your return and we will get back to you within 1-2 business days. Please be aware that the product must be unused or you will forfeit any return privileges whatsoever. Upon being granted an RA approval you will get a Return Authorization number (RA#) that you will first write on the return label included in your shipment and place inside the original shipping box.

 

 

 

 

 

 

**Returns and Exchanges only apply to product that has been purchased from our webshop.**

CANCELLING AN ORDER

Please email info@aka-shop.com if you would like to cancel an order. An order can only be canceled if it does not have an assigned tracking number for shipping. Any order that has been processed and is in transit is not eligible for cancellation. A return/exchange must be requested once the order has arrived.

EXCHANGES

ADIDAS KARATE ACCESSORIES SHOP does not provide direct exchanges. Please see the Returns process outlined below for more information. You may place a new order at any time for a different item.

 

RETURNS

 

AKA-SHOP product that is purchased online (excluding promotional or sale items) can be returned within 60 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. Upon receiving your returned AKA-SHOP merchandise at our warehouse, a refund in the amount of the purchase will be issued to you for the AKA-SHOP product within 10 – 14 business days. This refund will be issued to the credit card or PayPal account that was used to make the original purchase. We cannot refund different accounts or credit cards. * Customers are responsible for all shipping expenses on the return of AKA-SHOP product without exception.*

 

RETURN ADDRESS/ RA PROCEDURE:

All pre-approved returns should be placed in the original container and sent to the following address. Using the RA number granted to you from info@aka-shop.com write in the appropriate place at the bottom of the return address label. Any items received at this address without a proper RA number will be returned to sender, and shipping charges will apply.

 

ADIDAS KARATE ACCESSORIES SHOP ( AKA-SHOP) 

80 Garden Center. Ste 10

Broomfield, CO 80020. 

Attn: Returns Dept. AKA-Shop (YOUR APPROVED RA# GOES HERE)

 

ADDITIONAL INFORMATION

It is our company policy that the customer must pay for all shipping expenses on the return/exchange of only AKA-Shop product. Exceptions may be made if the reason for the return is a mistake on our behalf. We will not assume responsibility for misdirected, lost or damaged return shipments. Return shipments should be sent by a courier that offers tracking service such as UPS, FEDEX.

All merchandise must be returned unused, unwashed and be accompanied by the original product labels, stickers, and hang tags. The condition of the product is left at the discretion of AKA-Shop.

 

SALE ITEMS

All sale items are final sale and are not eligible for a price adjustment, return, or exchange.

 

PRIVACY POLICY

This Privacy Policy governs the way in which, ADIDAS KARATE ACCESSORIES SHOP collects, uses, maintains and discloses information collected from users (each, a "User") of the info@aka-shop.com website ("Site"). This privacy policy applies to the Site and all products and services offered by AKA-Shop.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and about other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

 

ADIDAS KARATE ACCESSORIES SHOP may collect and use Users personal information for the following purposes:

 - To improve customer service

The information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve our Site

We may use feedback you provide to improve our products and services.

- To process payments

We may use the information Users provide for themselves when placing an order only to provide service in that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To run a promotion, contest, survey or other Site feature

- To send Users information they agreed to receive about topics we think will be of interest to them.

- To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

 ADIDAS KARATE ACCESSORIES SHOP has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

 

ADIDAS KARATE ACCESSORIES  SHOP. 

info@aka-shop.com

80 Garden Center, Ste 10

Broomfield, CO 80020

Phone/Fax: +1 720-421-1903